Terms of service

What this template covers

This draft outlines topics that should be covered when commissioning a personal animated short film from Souls n Stories. It must be reviewed and completed by the business before launch.

Starting a project

A project begins with a WhatsApp conversation about the story, photographs, occasion, creative direction, pricing, timing, and delivery. A project is not confirmed until the business and customer agree on the relevant details.

Customer supplied materials

You are responsible for having permission to share the photographs, names, and story details you send. The final terms should explain the permissions needed to create the short film and how materials are handled.

Pricing, changes, and delivery

Final pricing and timing are discussed on WhatsApp because they depend on the story and the requested short film. The final terms should set out payment, changes, cancellation, delivery, and any refund approach.

Questions

For questions about a possible short film, start a WhatsApp conversation from the customer page. The business details and governing law remain to be confirmed in the final terms.